The power of the bond
We all know that manufacturers’ warranties cover parts – but what about labor? Lots of HVAC suppliers offer labor warranties too; unfortunately those warranties don’t guarantee the protection you really need.
When you’re in the market for a heating and cooling solution, the best way to narrow your search for a company to work with is to ask each of your prospects to provide a signed, current bond for service. Being licensed and insured is not the same as being bonded. Bonds are difficult to obtain and demonstrate a long-term commitment. It’s a process and a level of liability most companies – even the largest ones – turn a blind eye to. In fact, very few HVAC companies are bonded at all. That’s critically important.
Why the bond is so important to you
- Unless a manufacturer’s extended labor warranty is purchased, the contractor owns the labor warranty. That means if your contractor goes out of business, the labor warranty is worthless.
- The bond also protects consumers against contractors who fail to complete jobs, don’t secure the necessary permits, or fail to meet other obligations, such as covering property damage workers caused while on the job.
At Comfort Zone we stand by our work and that’s why we insist on being bonded. We will happily present our current bond certificate as proof of our commitment.